Contact
If you ordered from our Amazon store, you must email us through the Amazon messaging system. Any other form of contact is against the Amazon terms of service. Please make sure you haven't turned off your Amazon messages in your Amazon settings. Otherwise you will not see our responses. We always respond within 24 hours, so if you haven't received anything, please double check your settings and your email account that you use for Amazon.
Thank you for understanding.
Other customers please contact us at support@waterstonecreations.com. We will get back to you as soon as we can.
We are sorry we do not have the ability to take phone calls during the busy holiday season. We'll reopen the phone lines after the holidays.